Privacy Policy

Rivalize (rivalize.ai) is operated by Downshift LLC, with its address at 1401 Lavaca St STE 80394, Austin, TX 78701. Downshift LLC is the data controller for the personal data described in this policy. Contact: privacy@rivalize.ai.

We collect information you provide directly, such as your name, email address, and payment information when you create an account or subscribe to our services. We also collect usage data including pages visited, features used, and competitors tracked.

We use your information to provide and improve our competitive intelligence services, send you reports and alerts, process payments, and communicate updates about your account. We do not sell your personal information to third parties.

Your data is stored on secure servers with encryption at rest and in transit. Competitive intelligence data is processed and stored separately from personal account information. We retain your data for as long as your account is active.

We use essential cookies for authentication and session management. Analytics cookies help us understand how you use Rivalize so we can improve the product. You can disable non-essential cookies in your browser settings.

We use third-party services for payment processing (Stripe), email delivery, and infrastructure hosting. These providers are bound by their own privacy policies and our data processing agreements.

You can access, update, or delete your personal data at any time from your account settings. You may also request a full export of your data or ask us to erase all records by contacting support@rivalize.ai.

We may update this privacy policy from time to time. We will notify you of significant changes via email or an in-app notification. Continued use of Rivalize after changes constitutes acceptance.