Head-to-head Customer Support

LiveAgent vs Zendesk: Side-by-Side Comparison 2026

Side-by-side competitive intelligence comparison. Pricing, features, market positioning, and momentum scoring.

LiveAgent profile Zendesk profile

How do LiveAgent and Zendesk compare at a glance?

LiveAgent vs Zendesk 8 measures
LiveAgent and Zendesk, measure by measure
Metric LiveAgent Zendesk
Founded 2004 2007
Headquarters Bratislava, Slovakia San Francisco, CA
Company Size 51-200 1000+
Primary Market Customer Support Customer Support
Pricing Model N/A paid only
Starting Price N/A $19/agent/month
G2 Rating N/A 4.3/5 (6,000)
Best For N/A Enterprise teams needing omnichannel support

Pricing sources, every figure cited

Which is cheaper, LiveAgent or Zendesk?

LiveAgent pricing

No pricing on record for LiveAgent.

Zendesk pricing

From
$19/agent/month
Model
paid only
Enterprise
Available

When should you choose LiveAgent vs Zendesk?

Choose Zendesk when...

  • Enterprise teams needing omnichannel support
  • Organizations with high ticket volume
  • Companies wanting mature, battle-tested support infrastructure

Company overview

LiveAgent

Help desk and live chat software with omnichannel ticketing and call center features.

liveagent.com

Zendesk

Customer service and engagement platform with support, sales, and analytics.

zendesk.com

Frequently asked questions

LiveAgent against Zendesk, in short answers taken from the table above.

Is LiveAgent or Zendesk better?

LiveAgent and Zendesk both compete in customer support. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, LiveAgent or Zendesk?

LiveAgent's pricing is not publicly listed. Zendesk starts at $19/agent/month. Total cost depends on team size and required features.

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LiveAgent and Zendesk are trademarks of their respective owners. Rivalize is not affiliated with either company. All information is sourced from publicly available data.