Pricing breakdown Chatwoot profile
Chatwoot Pricing (2026): Plans, Total Cost & Hidden Costs
Chatwoot starts at $0 (self-hosted) / $19/agent/month (cloud)[1]. Below is the full breakdown: every price traced to Chatwoot’s own pricing page and dated, plus the total-cost math the sticker price hides.
Every figure below verified , sourced from Chatwoot’s pricing page
Starts at $0 (self-hosted) / $19/agent/month (cloud)
Read from chatwoot.com/pricing on 29 Mar 2026. [1]
Chatwoot pricing at a glance
Every figure links to source [1]. Enterprise prices are marked "not published" because Chatwoot does not list them; we never fabricate a number.
The real total cost of Chatwoot
A starting price of $0 (self-hosted) / $19/agent/month (cloud) is the headline, not the bill. The true cost depends on seats, billing cadence, and the hours your team spends managing it. The factors that move the number:
- Enterprise opacity. The top tier is "contact sales" with no public price, so its cost is a custom quote.
- Hidden hours. Onboarding, admin, and integration time are real costs the sticker price never shows.
Where Chatwoot is genuinely strong
For the right team it fits well. Credit where it is due, from the record:
- Genuinely strong for Teams wanting an open-source alternative to Intercom, Organizations needing self-hosted customer support for data sovereignty.
- Notable capabilities: Omnichannel inbox (live chat, email, social media, WhatsApp), Self-hosted or managed cloud deployment options, Canned responses and conversation labels, Team collaboration with internal notes and mentions.
- Rated 4.6/5 on G2 across 100 reviews.
Chatwoot is the leading open-source customer engagement platform, offering a self-hostable Intercom alternative with strong omnichannel support.
How Rivalize tracks Chatwoot's pricing
Every number on this page links to Chatwoot’s own pricing page and carries the date it was checked. That is the whole point of Rivalize: every claim cited and dated.
Every claim cited
Source URL and verification date on every figure. No unsourced tables.
Sourced, not guessed
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Checked twice each weekday
Pricing changes get flagged so a quiet price rise never catches you out.
Compare Chatwoot pricing against alternatives
Chatwoot pricing FAQ
What Chatwoot costs, in three answers built from the cited figures above.
How much does Chatwoot cost?
Chatwoot's published plans start at $0 (self-hosted) / $19/agent/month (cloud). Enterprise pricing is custom and not published publicly. This figure was verified from Chatwoot's pricing page on 2026-03-29.
Does Chatwoot have a free plan?
Chatwoot does not publish a free plan. Paid plans start at $0 (self-hosted) / $19/agent/month (cloud).
What is the true total cost of Chatwoot?
Published list price is only part of it. Factor in seats, annual-vs-monthly billing, add-ons, and the internal hours spent managing the tool to get the real total cost of ownership.
Sources
- [1] Chatwoot pricing page, https://www.chatwoot.com/pricing , verified 2026-03-29
See the full Chatwoot intelligence report. Pricing, features and positioning, every claim sourced and dated.
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Chatwoot is a trademark of its owner. Rivalize is not affiliated with Chatwoot. All pricing is sourced from publicly available information and may change. Always confirm on Chatwoot’s official pricing page.