Close vs Pipedrive: Side-by-Side Comparison 2026
Close: Close is the best CRM for inside sales teams that live on the phone, with the most powerful built-in dialer of any CRM on the market. Pipedrive: Pipedrive is the most intuitive sales pipeline CRM on the market, ideal for SMBs that want visual deal management without the complexity of Salesforce or HubSpot.
Data verified 2026-03-13
How do Close and Pipedrive compare at a glance?
What features does each platform offer?
Close key features
- Built-in calling with Power and Predictive Dialer
- Email sequences and automated follow-ups
- Unified inbox for calls, emails, and SMS
- Pipeline and opportunity management
- AI email assistant for drafting outreach
- Call coaching and recording on Scale plan
- Smart Views for dynamic lead lists
Pipedrive key features
- Visual sales pipeline with drag-and-drop deal management
- Activity-based selling methodology
- AI-powered sales assistant and deal insights
- Email integration with tracking and templates
- Customizable reports and revenue forecasting
- LeadBooster add-on for lead generation
- Workflow automations with triggers and actions
Which is cheaper, Close or Pipedrive?
Close pricing
Model: paid only
From: $9/user/month
Enterprise: No
Pipedrive pricing
Model: paid only
From: $14/user/month
Enterprise: Available
When should you choose Close vs Pipedrive?
Choose Close when...
- Inside sales teams doing high-volume outbound calling
- Startups wanting calling and email built into their CRM
- Sales teams that prioritize speed of outreach over marketing features
Choose Pipedrive when...
- SMB sales teams that want a visual, intuitive pipeline CRM
- Sales-driven organizations prioritizing deal tracking over marketing
- Teams migrating from spreadsheets to their first real CRM
Company overview
Frequently asked questions
Is Close or Pipedrive better?
It depends on your needs. Close is best for inside sales teams doing high-volume outbound calling. Pipedrive is best for smb sales teams that want a visual, intuitive pipeline crm.
Which is cheaper, Close or Pipedrive?
Close starts at $9/user/month. Pipedrive starts at $14/user/month. Total cost depends on team size and required features.
Can I switch from Close to Pipedrive?
Yes, many teams migrate between Close and Pipedrive. Most crm tools offer import/export functionality. Consider running both tools in parallel during the transition period.
What do users say about Close vs Pipedrive?
Close has a 4.7/5 rating on G2 with 2,000 reviews. Pipedrive has a 4.3/5 rating on G2 with 2,900 reviews.
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Close and Pipedrive are trademarks of their respective owners. Rivalize is not affiliated with either company. All information is sourced from publicly available data.