Close Review 2026: Is It Worth It?
Close is the best CRM for inside sales teams that live on the phone, with the most powerful built-in dialer of any CRM on the market.
What does Close do?
CRM built for high-velocity sales teams with built-in calling and email. Founded in 2013 and headquartered in Remote, Close serves teams in the crm space. The company has 51-200 employees.
What are Close's key features?
Built-in calling with Power and Predictive Dialer
Email sequences and automated follow-ups
Unified inbox for calls, emails, and SMS
Pipeline and opportunity management
AI email assistant for drafting outreach
Call coaching and recording on Scale plan
Smart Views for dynamic lead lists
How much does Close cost?
Pricing Model
paid only
Starting Price
$9/user/month
Enterprise
Not available
Annual Discount
~35% off
Pricing verified 2026-03-13
What do users say about Close?
G2
4.7
out of 5 (2,000 reviews)
Capterra
4.7
out of 5 (160 reviews)
Who is Close best for?
Best for
- Inside sales teams doing high-volume outbound calling
- Startups wanting calling and email built into their CRM
- Sales teams that prioritize speed of outreach over marketing features
Not ideal for
- Teams needing marketing automation or landing page builders
- Enterprise organizations with complex approval workflows
- Budget-conscious teams (calling features require expensive tiers)
Frequently asked questions about Close
Is Close worth it in 2026?
Close is the best CRM for inside sales teams that live on the phone, with the most powerful built-in dialer of any CRM on the market.
How much does Close cost?
Close starts at $9/user/month.
What are Close's biggest pros and cons?
Close is best for inside sales teams doing high-volume outbound calling. However, it may not be ideal for teams needing marketing automation or landing page builders.
What are the best Close alternatives?
Top Close alternatives include Pipedrive, HubSpot, Copper. Each has different strengths depending on your team size, budget, and specific needs.
Close competitors
3 competitorsPipedrive
crmSales-first CRM designed by salespeople for salespeople.
HubSpot
crmAll-in-one CRM, marketing, sales, and service platform for growing businesses.
Copper
crmCRM built for Google Workspace with automatic data entry and relationship tracking.
Why not just use ChatGPT?
Prompts guess. Rivalize knows.
15-25% of teams use AI prompts for competitive research. Here is why that approach falls short.
Real scraping, not hallucination
We scrape 40+ actual pages per competitor. AI prompts guess from training data that may be months or years out of date.
Source attribution on every claim
Every data point links to where we found it. Prompts cannot cite sources because they do not access real-time data.
Monitoring, not one-shots
Rivalize tracks changes over time and scores momentum trends. Prompts give you a snapshot that is already stale by the time you read it.
Real data, real sources, real intelligence.
Compare Close vs competitors
Looking for Close alternatives?
See the top 3 alternatives compared side by side
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Free report comparing Close against Pipedrive, HubSpot, Copper. Pricing, features, momentum, and strategic recommendations.
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Close is a trademark of its respective owner. Rivalize is not affiliated with Close. All information is sourced from publicly available data.